Shipping policy
Shipping Policy
At Moonwalk Vault, we work hard to get your order to you as quickly and safely as possible. Please review our shipping details below.
Processing Time
All orders are processed within 1–3 business days. Once your order has been processed, it will be shipped out immediately. You will receive a confirmation email once your order has been dispatched.
Shipping Time
After processing, orders typically arrive within 5–10 business days depending on your location. Please note that shipping times are estimates and may vary due to factors outside our control.
Shipping Delays
While we aim to deliver within the estimated timeframe, delays may occur due to:
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High demand or limited drops
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Carrier delays
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Weather conditions or customs processing
Moonwalk Vault is not responsible for delays once the package has been handed over to the shipping carrier.
Incorrect Address
It is the customer’s responsibility to ensure all shipping details are correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Tracking Information
Once your order has shipped, you will receive tracking details via email. Please allow some time for tracking updates to appear.
Lost or Stolen Packages
Moonwalk Vault is not responsible for lost or stolen packages once they are marked as delivered. If you experience an issue, please contact the shipping carrier directly.
Contact Us
If you have any questions about your order, feel free to reach out:
moonwalkvault@outlook.com
By placing an order with Moonwalk Vault, you agree to the terms outlined in this Shipping Policy.